FAQs
Frequently Asked Questions
If you don't see the answer to your question here, please email us or give us a call, and we will be happy to help.
Guests bring them in one or two at a time as they hitchhike on luggage or clothing. Every new check-in has the potential to introduce bed bugs into your property.
Once guests have introduced the bed bugs, the process begins. The bugs stay out of sight during the daytime, often hiding in mattresses, behind baseboards, etc. If they are not found and eliminated, an infestation can begin. They sense the carbon dioxide we exhale as we sleep and begin to feed. A female can lay up to 5 eggs a day and hundreds in a lifetime. Through this process, populations can double every 16 days.
The eLure™ electronic lure is designed with biological and behavioral science to attract bed bugs in 5 ways:
- Heated Surfaces: Simulates human skin temperature
- Narrow Slot: Thigmotactic affinity of bed bugs – they prefer tight spaces
- Placement: Bed bugs naturally migrate behind the headboard
- Biologic attractant: Natural and odorless
- Dark Color: Bed Bugs prefer black and dark spaces
The eLure uses computer vision to identify bugs when they enter the chamber. Once detected, the system triggers the door to close and safely traps the bed bug inside.
Using computer vision, the eLure snaps a photo of the insect in the trap and sends a text or email via WiFi to identified staff members.
No. The eLure is only 3” tall and is discreetly placed behind the head of the bed. It uses an odorless attractant and is completely silent—even when sending an alert to hotel management.
One device at the head of every bed and in frequently used sofa beds is recommended.
No. You do not need to perform specialized inspections for bed bugs on a daily basis. However, housekeeping should continue to look for signs of activity as part of their routine daily service and cleaning process. The Delta Five Automated Bed Bug Detection System works 24/7 and, when correctly installed, covers every room in your property. It’s more effective, comprehensive, and less intrusive than specialized professional or canine inspections.
Yes. After a capture Delta Five recommends that trained staff or a qualified PMP (Pest Management Professional) thoroughly inspect the room to determine if other bed bugs were introduced at the same time as the captured bug(s). After inspection, the eLure™ should be emptied, reset and the (BAC) Biological Attractant Cartridge should be replaced with a Response BAC to draw in any bug that may have been missed.
No. After a capture Delta Five recommends that trained staff or a qualified Pest Management Professional thoroughly inspect the room to determine if other bed bugs were introduced at the same time as the captured bugs(s). After inspection, the eLure™ should be reset and the (BAC) Biological Attractant Cartridge should be replaced with a Response BAC to draw in any bugs that may have been missed.
In the majority of cases, there is only one bed bug introduced in the room. But, in the rare instance where more than one was brought in by an unsuspecting guest,
then:
If 3 or fewer bugs are found: the eLure™ should be reset and the (BAC) Biological Attractant Cartridge should be replaced with a Response BAC to draw in any bugs that may have been missed. Trapping has been shown to be effective in collapsing small populations.
If 4 or more bugs are found, then Delta Five recommends that a qualified PMP (Pest Management Professional) be consulted and that the hotel follows the PMP’s protocol.
The Delta Five System provides precise data on location and time of capture. By consulting your records for guests and housekeeping for those rooms, as well as adjacent rooms, the system will allow you to find patterns as to the possible introduction source(s) and enables you to take action.
The Delta Five™ Automated Bed Beg Detection System is designed and optimized to Attract, Trap and Alert the hotelier to the presence of bed bugs. On occasion other insects are attracted to the eLure™ device because they feed on beg bugs, share behavioral characteristics or other factors. The system will trap them and alert to their presence with photo evidence like it would for bed bugs. We do not recommend that the system be used for insects other than bed bugs.
Delta Five provides setup and installation videos so that the eLure™ devices can be installed with in-house resources.
Delta Five will train property managers, pest control officers, and others with administrative access to how to use the Dashboard to determine:
- That all devices are connected to the network and working properly
- How to manage and respond to alerts
- How to produce reports and analytics
Housekeeping staff can empty the trap chamber and reset the eLure device in less than 5 minutes.
With our secure, resilient cloud-based system you will get:
- Instant notification of bed bug captures to your device and desktops
- Precise location of the capture
- Electronic pest management records, across all properties down to the specific device in a specific room
The Delta Five eLure will provide a comprehensive digital record for liability and litigation defense with real data.
After an Alert that a bed bug has been captured, the eLure chamber will need to be emptied. Bed bugs can be safely flushed or sealed in an airtight bag. After returning the chamber to the device, simply press the red LED light once to reset.
The Delta Five Dashboard will alert you to devices that have lost connection and require your attention. Ensure the WiFi networking is working correctly and then reset the device.
Delta Five Systems suite of products have been tested and determined to meet the published, recognized standards and safety requirements to be certified as compliant for the following US and International Governing Regulatory Agencies and Consumer Product Safety Standards:
- UL listed for U.S. and Canada
- CE Marking for the European Union
- PSE (DENAN) for Japan
Installation is an easy, three step process:
Step 1. Add the eLure device to the Delta Five Dashboard
Step 2. Configure the device within the dashboard
Step 3. Install the device behind the head of the bed or behind a sleeper sofa. Install time is approximately 10 minutes and requires no specialized tools.
The eLure was designed to use minimal bandwidth. Hoteliers who have installed the Delta Five Automated Bed Bug Detection System property-wide report no noticeable impact on network speed. The device uses a tiny 160 KBs for uploads and 2 KBs for downloads once a day at a programmed time.
You will receive an alert via the Delta Five Dashboard that the unit is offline or needs to be replaced. Additionally, the Delta Five System will send out a daily email that informs you of any disconnected or alerted devices.